Returns & Buyer Protection
Your purchase is protected
REUP Buyer Protection
Every purchase is backed by our guarantee
When You Can Return
Item not as described
Condition, size, or details differ from the listing
Inauthentic item
Item is counterfeit or not genuine
Damaged in shipping
Item arrived damaged or defective
Wrong item received
You received a different item than ordered
What's Not Covered
Change of mind
You simply no longer want the item
Fit issues
Item doesn't fit but matches listed measurements
Minor wear
Normal signs of use on pre-owned items
How to Request a Return
- 1
Contact us within 7 days
Reach out within 7 days of receiving your item
- 2
Provide photos & details
Show us the issue with clear photos and description
- 3
We review & respond
Our team will review and respond within 48 hours
- 4
Return & get refunded
Ship the item back and receive your full refund